Below you'll find a list of some of our customer's most frequently asked questions. Can't find the answer you're looking for?
Contact the Top Tēpu team direct.
Subscription periods are a minimum of 3 months, following which you will have complete control of your subscriptions. Skip, reschedule, edit, or cancel deliveries at any time, based on your needs.
We run a flexible subscription with a minimum period of 3 months, following which you can edit, skip, pause or cancel your subscription at any time.
By subscribing to the Services, you are agreeing to receive our subscription box on a recurring basis for an indefinite period until cancelled by you or us.
YES, you can at any time through your 'Manage my Subscription' section.
No, but if anything is faulty, please refer to our Returns Policy.
No stress! When confirming your order, you can provide us with instructions on what to do if you're not at home.
Distribution is made on the 25th of every month. If the 25th falls on a weekend or public holiday, we will endeavour to distribute on the previous business day.
